CE014 (C4751i)
Contents
| Trouble type | CE014: Virus scan engine startup failure (storage error) |
| Rank | C |
| Trouble detection condition | The file or data that is necessary to start the virus scan has been lost. |
| Trouble isolation | – |
| Relevant electrical parts | Storage board (STRGB) |
Procedure
- Reboot the machine. (MFP will reboot maximum 2 times by itself.)
- Replace STRGB.