93-10 (bizhub 658e/558e/458e)
Contents
| JAM type | Misfeed at duplex transport section | |
| JAM code | 93-10 | |
| JAM detection timing | The ADU paper passage sensor/2 (PS41) is not turned ON (blocked) even after the set period of time has elapsed after the ADU paper passage sensor/1 (PS40) is turned ON (unblocked) by the paper. | |
| – | Paper jam of a sheet of paper left at the duplex transport section results, if the ADU paper passage sensor/1 (PS40) is turned ON (unblocked) or the ADU paper passage sensor/2 (PS41) is turned ON (blocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
| – | Paper jam of a sheet of paper left at the duplex transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
| Misfeed processing location | Right door | |
| Relevant parts | • ADU transport motor/1 (M5) • ADU transport motor/2 (M26) • ADU paper passage sensor/1 (PS40) • ADU paper passage sensor/2 (PS41) • Expansion control board (EXCB) • MFP board (MFPB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS40 I/O check, sensor check | MFPB CN17E-10 (ON) | 7-C |
| 3 | PS41 I/O check, sensor check | EXCB CN8<B>-3 (ON) | 24-T |
| 4 | M5 load checkCheck code: 85Multi code: 1, 2, 3, 4 | MFPB CN17E-1 to 4 | 6-C |
| 5 | M26 load checkCheck code: 85Multi code: 5, 6, 7, 8 | EXCB CN4-1 to 4 | 24-P |
| 6 | Replace EXCB. Part# A9HGH00501) | – | – |
| 7 | Replace MFPB. (658e/558e Part# AA6RH02103 / 458e Part# AA6UH02101) | – | – |
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.1.18.2 (Link to the Field Service Manual)