C3826 (bizhub 368e/308e)
Contents
Trouble type | C3826: Fusing abnormally low temperature detection (Center of the heating roller) |
Rank | A |
Trouble detection condition | The heating roller thermistor/2 (TH2) continues to detect a temperature lower than a predetermined one for a predetermined period of time. |
Trouble isolation | – |
Relevant electrical parts | • Fusing unit • Heating roller thermistor/2 (TH2) • MFP board (MFPB) |
Procedure
- Check the fusing unit for correct installation (whether it is secured in position).
- Check the open/close operation of the right door.
- Check the fusing unit and MFPB for proper connection and correct or change as necessary.
- Replace the fusing unit. (Part# A79JR71033)
- Replace MFPB. (Part# AA6VH02101)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.11.7 (Link to the Field Service Manual)