14-01 (bizhub 368/308)

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Contents

JAM typeMisfeed at tray 4 feed section
JAM code14-01
JAM detection timingThe leading edge of the paper is not turned ON the tray 4 vertical transport sensor (PS123) even after the lapse of a given period of time after the tray 4 starts to feed paper.
Paper jam of a sheet of paper left at the tray 4 feed section results, if the tray 4 vertical transport sensor (PS123) is turned ON when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Paper jam of a sheet of paper left at the tray 4 feed section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing location• Right door
• Tray 4
Relevant parts•Tray 4 paper feed motor (M121)
• Tray 4 vertical transport motor (M122)
• Tray 4 vertical transport sensor (PS123)
• PC control board (PCCB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS123 I/O check, sensor checkPCCB CN18-5 (ON)PC-210 7-K
3M121 operation checkPCCB CN9-1 to 8PC-210 6-K
4M122 operation checkPCCB CN9-9 to 16PC-210 6-K
5Replace PCCB. (Part# A2XMH00201)
  • Link to the wiring diagram (PC-210)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.8.5 (Link to the Field Service Manual)