C3201 (bizhub 368/308)
Contents
| Trouble type | C3201: Fusing motor failure to turn |
| Rank | B |
| Trouble detection condition | The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning. |
| Trouble isolation | – |
| Relevant electrical parts | • Fusing motor (M3) • MFP board (MFPB) |
Procedure
- Check the connector between M3-MFPB CN8E for proper connection and correct as necessary.
- Check the loading status of the fusing unit drive, and correct the error as necessary.
- M3 operation check
- Control signal: MFPB CN8E-9 (REM), MFPB CN8E-12 (LOCK)
- Location of electrical component: 2-C
- Replace M3. (Part# A7PUM10000)
- Replace MFPB. (Part# A9HJH02102)
NOTICE
- Link to the wiring diagram (bizhub 368/308)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.12.2 (Link to the Field Service Manual)