C5102 (bizhub 368/308)
Contents
| Trouble type | C5102: Transport motor failure to turn |
| Rank | B |
| Trouble detection condition | The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning. |
| Trouble isolation | – |
| Relevant electrical parts | • Transport motor (M1) • MFP board (MFPB) |
Procedure
- Check the connector between M1-MFPB CN8E for proper connection and correct as necessary.
- Check the loading status of the transfer belt drive, and correct the error as necessary.
- M1 operation check
- Control signal: MFPB CN8E-3 (REM), MFPB CN8E-6 (FGP)
- Location of electrical component: 2-C
- Replace M1. (Part# A7PUM10200)
- Replace MFPB. (Part# A9HJH02102)
NOTICE
- Link to the wiring diagram (bizhub 368/308)