14-01 (bizhub 958/808)

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Contents

JAM typeMisfeed at tray 4 feed section
JAM code14-01
JAM detection timingThe leading edge of the paper does not turn ON (unblock) the tray 4 paper feed sensor (PS26) even after the lapse of a given period of time after the tray 4 starts to feed paper.
Paper jam of a sheet of paper left at the tray 4 feed section results, if the tray 4 paper feed sensor (PS26) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing locationLower right door
Relevant parts• LCC transport motor (M25)
• Tray 4 paper feed clutch (CL7)
• Tray 4 paper feed sensor (PS26)
• Paper feed/transport drive board (PFTDB)
• MFP board (MFPB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS26 I/O check, sensor checkPFTDB CN19-3 (ON)7-X
3CL7 operation checkPFTDB CN18-2 (REM)7-X
4M25 operation checkPFTDB CN13-1 to 711-X
5PFTDB F12 or F15 conduction check
6Replace PFTDB. (Part# A796H00200)
7Replace MFPB. (Part# A796H02003)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.6.5 (Link to the Field Service Manual)