17-41 (bizhub 958/808)

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Contents

JAM typeTray 3/4 intermediate transport roller section
JAM code17-41
JAM detection timingThe tray 2 vertical transport sensor (PS12) is not turned ON even after the set period of time has elapsed after the LCC vertical transport sensor (PS28) turns ON by a paper.
Paper jam of a sheet of paper left at the tray 3/4 intermediate transport roller section results, if the LCC vertical transport sensor (PS28) is turned ON when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing locationLower right doorTray 3/4 
horizontal transport unit
Relevant parts• LCC transport motor (M25) 
• LCC vertical transport motor (M28) 
• Tray 2 vertical transport motor (M7) 
• Tay4 paper feed clutch (CL7) 
• Tray 2 vertical transport sensor (PS12) 
• Tray 4 paper feed sensor (PS26) 
• LCC vertical transport sensor (PS28) 
• Paper feed/transport drive board (PFTDB) 
• MFP board (MFPB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS12 I/O check, sensor checkPFTDB CN12-10 (ON)3-P
3PS26 I/O check, sensor checkPFTDB CN19-3 (ON)7-X
4PS28 I/O check, sensor checkPFTDB CN15-15 (ON)10-X
5CL7 operation checkPFTDB CN18-2 (REM)7-X
6M25 operation checkPFTDB CN13-1 to 711-X
7M28 operation checkPFTDB CN11-1 to 410-X
8M7 operation checkPFTDB CN10-9 to 1213-P
9PFTDB F11, F12, F13, or F15 conduction check
10Replace PFTDB. (Part# A796H00200)
11Replace MFPB. (Part# A796H02003)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.6.9 (Link to the Field Service Manual)