10-02 (bizhub 958/808)

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Contents

JAM typeMisfeed at manual bypass feed section
JAM code10-02
JAM detection timingFor paper fed from the manual bypass tray, loop forming has not been complete before a sheet enters the registration roller because the rise timing of load to perform registration is earlier than the rise timing of load to form a loop.
When the main power switch is turned ON, residual paper detection starts between each sensor. Paper jam of a sheet of paper left at the manual bypass feed section results, if the the tray 1 vertical transport sensor (PS4) is turned from OFF to ON while the tray 1 paper feed sensor (PS5) is OFF.
Misfeed processing locationManual bypass tray door
Relevant parts• Bypass paper feed motor (M27) 
• Tray 1 vertical transport sensor (PS4) 
• Paper feed/transport drive board (PFTDB) 
• MFP board (MFPB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS4 I/O check, sensor checkPFTDB CN14-8 (ON)1-P
3M27 operation checkPFTDB CN9-3 to 612-P
4PFTDB F11 conduction check
5Replace PFTDB. (Part# A796H00200)
6Replace MFPB. (Part# A796H02003)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.6.1 (Link to the Field Service Manual)