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11-01 (bizhub C3320i)

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Contents

JAM typeMisfeed at tray 1 paper feed section
JAM code11-01
JAM detection timingThe leading edge of the paper is not turned ON (blocked) the registration sensor (PS9) even after the lapse of a given period of time after the tray 1 starts to feed paper.
Paper jam of a sheet of paper left at the tray 1 paper feed section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing location-Right door
-Tray 1
Relevant parts-Main motor (M1)
-Tray 1 paper feed clutch (CL3)
-Registration clutch (CL4)
-Registration sensor (PS9)
-Base board (BASEB)

Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS9 I/O check, sensor checkBASEB CN22EA-13 (ON)13-C
3CL3 load checkCheck code: 20Multi code: 1BASEB CN22EA-1 (ON)12-C
4CL4 load checkCheck code: 21Multi code: 3BASEB CN22EA-3 (ON)12-C
5M1 load checkCheck code: 40Multi code: 1, 2BASEB CN17E-1 to 51-C
6Replace BASEB. (Part# A93EH02007)

L.1.5.2 (Link to the Field Service Manual)

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