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11-02 (bizhub C3320i)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| JAM type | Misfeed at tray 1 paper feed section |
| JAM code | 11-02 |
| JAM detection timing | For paper fed from the tray 1, loop forming has not been complete before a sheet enters the registration roller because the rise timing of load to perform registration is earlier than the rise timing of load to form a loop. |
| – | Paper jam of a sheet of paper left at the tray 1 paper feed section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. |
| Misfeed processing location | -Right door -Tray 1 |
| Relevant parts | -Main motor (M1) -Tray 1 paper feed clutch (CL3) -Registration clutch (CL4) -Registration sensor (PS9) -Base board (BASEB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS9 I/O check, sensor check | BASEB CN22EA-13 (ON) | 13-C |
| 3 | CL3 load checkCheck code: 20Multi code: 1 | BASEB CN22EA-1 (ON) | 12-C |
| 4 | CL4 load checkCheck code: 21Multi code: 3 | BASEB CN22EA-3 (ON) | 12-C |
| 5 | M1 load checkCheck code: 40Multi code: 1, 2 | BASEB CN17E-1 to 5 | 1-C |
| 6 | Replace BASEB. (Part# A93EH02007) | – | – |
L.1.5.2 (Link to the Field Service Manual)