11-01 (bizhub C360i/C300i/C250i)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| JAM type | Misfeed at tray 1 paper feed section | ||
| JAM code | 11-01 | ||
| JAM detection timing | After the tray 1 starts to feed paper, the registration sensor (PS1) is not turned ON (unblocked) even after the lapse of a given period of time after the leading edge of the paper has turned ON the tray 1 paper feed sensor (PS23). | ||
| Misfeed processing location | • Right door • Tray 1 | ||
| Relevant parts | • Transport motor (M1) • Tray 1 paper feed clutch (CL3) • Registration clutch (CL4) • Paper feed roller fast clutch (CL10) • Registration sensor (PS1) • Tray 1 paper feed sensor (PS23) • Base board (BASEB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS1 I/O check, sensor check | BASEB CN15E-9 (ON) | 4-C |
| 3 | PS23 I/O check, sensor check | BASEB CN23E-2 (ON) | 15-K |
| 4 | CL3 load checkCheck code: 20Multi code: 1 | BASEB CN26EA-20 (ON) | 11-K |
| 5 | CL4 load checkCheck code: 21Multi code: 2 | BASEB CN15E-2 (ON) | 3-C |
| 6 | CL10 load checkCheck code: 20Multi code: 4 | BASEB CN27EA-2 (ON) | 13-K |
| 7 | M1 load checkCheck code: 40Multi code: 1, 4, 5 | BASEB CN19EA-1 to 5 | 1-C |
| 8 | Replace BASEB. (Part# AA2JH02005) | – | – |
L.1.5.2 (Link to the Field Service Manual)