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11-02 (bizhub 958/808)
Contents
| JAM type | Misfeed at tray 1 feed section |
| JAM code | 11-02 |
| JAM detection timing | For paper fed from the tray 1, due to a delay in paper arrival, loop forming in front of the registration roller is not complete before the rise timing of the registration motor. |
| – | Paper jam of a sheet of paper left at the tray 1 feed section results, if the tray 1 vertical transport sensor (PS4) is turned ON when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. |
| – | When the main power switch is turned ON, residual paper detection starts between each sensor. Paper jam of a sheet of paper left at the tray 1 feed section results, if the tray 1 vertical transport sensor (PS4) is turned from OFF to ON while the tray 1 paper feed sensor (PS5) is OFF. |
| Misfeed processing location | Manual bypass tray door |
| Relevant parts | • Paper feed motor (M22) • Tray 1 paper feed clutch (CL1) • Tray 1 vertical transport sensor (PS4) • Tray 1 paper feed sensor (PS5) • Paper feed/transport drive board (PFTDB) • MFP board (MFPB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS4 I/O check, sensor check | PFTDB CN14-8 (ON) | 1-P |
| 3 | PS5 I/O check, sensor check | PFTDB CN14-5 (ON) | 1-P |
| 4 | CL1 operation check | PFTDB CN14-14 (REM) | 2-P |
| 5 | M22 operation check | PFTDB CN10-1 to 4 | 13-P |
| 6 | PFTDB F11 or F12 conduction check | – | – |
| 7 | Replace PFTDB. (Part# A796H00200) | – | – |
| 8 | Replace MFPB. (Part# A796H02003) | – | – |
- Link to the wiring diagram (bizhub 958/808/758, bizhub PRO 958)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.1.6.2 (Link to the Field Service Manual)