11-02 (bizhub C554/C454)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| JAM type | Misfeed at tray 1 feed section | |
| JAM code | 11-02 | |
| Detection timing | For paper fed from the tray1, due to a delay in paper arrival, loop forming in front of the registration roller is not complete before the rise timing of the registration motor (M24). | |
| – | Tray 1 paper feed sensor (PS23) is turned ON when the main power switch is turned ON, a door or cover is opened and closed, or a misfeed or malfunction is reset. | |
| – | In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened / closed or jam/trouble reset is done, it is regarded as paper jam at tray 1 feed section. | |
| Misfeed processing location | -Right door -Tray 1 | |
| Relevant parts | -Paper feed motor (M22) -Registration motor (M24) -Tray 1 paper feed clutch (CL3) -Registration sensor (PS1) -Tray 1 paper feed sensor (PS23) -Front side board (FRB) -Expansion control board (EXCB) -Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical component |
| 1 | Initial check items | – | – |
| 2 | PS1 I/O check, sensor check | FRB CN8-3 (ON) | 3-L |
| 3 | PS23 I/O check, sensor check | PRCB CN26-10 (ON) | 8-C |
| 4 | CL3 operation check | PRCB CN26-8 (ON) | 8-C |
| 5 | M22 operation check | EXCB CN3-5 to 8 | 22-P |
| 6 | M24 operation check | EXCB CN3-1 to 4 | 21-P |
| 7 | Replace FRB (Part# A161H00501) | – | – |
| 8 | EXCB IC4, IC5 conduction check | – | – |
| 9 | Replace EXCB (Part# A2XKH00502) | – | – |
| 10 | PRCB ICP5 conduction check | – | – |
| 11 | Replace PRCB (C554 Part# A2XKH00104 / C454 Part# A4FJH00104) | – | – |
- Link to the wiring diagram (N.1. bizhub C554/C454)
K1.6.2 (Link to the Field Service Manual)