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11-40 (bizhub C554/C454)

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JAM typeMisfeed at tray 1 feed section
JAM code11-40
Detection timingFor paper fed from the tray1, the image write start signal permit continues to be disabled for a predetermined period of time after the timing of the image write start signal output.
Tray 1 paper feed sensor (PS23) is turned ON when the main power switch is turned ON, a door or cover is opened and closed, or a misfeed or malfunction is reset.
In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened / closed or jam/trouble reset is done, it is regarded as paper jam at tray 1 feed section.
Misfeed processing location-Right door
-Tray 1
Relevant parts-Paper feed motor (M22)
-Registration motor (M24)
-Tray 1 paper feed clutch (CL3)
-Registration sensor (PS1)
-Tray 1 paper feed sensor (PS23)
-Front side board (FRB)
-Expansion control board (EXCB)
-Printer control board (PRCB)

(2)Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS1 I/O check, sensor checkFRB CN8-3 (ON)3-L
3PS23 I/O check, sensor checkPRCB CN26-10 (ON)8-C
4CL3 operation checkPRCB CN26-8 (ON)8-C
5M22 operation checkEXCB CN3-5 to 822-P
6M24 operation checkEXCB CN3-1 to 421-P
7Replace FRB (Part# A161H00501)
8EXCB IC4, IC5 conduction check
9Replace EXCB (Part# A2XKH00502)
10PRCB ICP5 conduction check
11Replace PRCB (C554 Part# A2XKH00104 / C454 Part# A4FJH00104)

K1.6.2 (Link to the Field Service Manual)

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