11-02 (bizhub C754/C654)
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JAM type | Tray 1 feed section | |
JAM code | 11-02 | |
Detection timing | For paper fed from the tray 1, due to a delay in paper arrival, loop forming in front of the registration roller is not complete before the rise timing of the registration motor. | |
– | The tray 1 vertical transport sensor (PS4) is turned ON when the main power switch is turned ON, a door or cover is opened and closed, or a misfeed or malfunction is reset. | |
– | When the main power switch is turned ON, the tray 1 vertical transport sensor (PS4) is turned ON while the tray 1 paper feed sensor (PS5) is OFF. | |
Misfeed processing location | Manual bypass tray door | |
Relevant parts | -Take-up motor (M22) -Tray 1 paper feed clutch (CL1) -Tray 1 vertical transport sensor (PS4) -Paper feed/transport drive board (PFTDB) -Printer control board (PRCB) |
(2)Procedure
Step | Action | Control signal | Location of electrical component |
1 | Initial check items | – | – |
2 | PS4 I/O check, sensor check | PFTDB CN15-8 (ON) | 2-P |
3 | CL1 operation check | PFTDB CN15-14 (REM) | 2-P |
4 | M22 operation check | PFTDB CN7-5 to 8 | 12-X |
5 | PFTDB ICP1, ICP3, ICP12 or ICP17 conduction check | – | – |
6 | Replace PFTDB (Part# A2X0H00202) | – | – |
7 | PRCB ICP13 conduction check | – | – |
8 | Replace PRCB (Part# A2X0H00102) | – | – |
- Link to the wiring diagram (N.1. bizhub C754/C654)
K.1.6.2 (Link to the Field Service Manual)