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11-40 (bizhub C759/C659)

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JAM typeMisfeed at tray 1 feed section
JAM code11-40
JAM detection timingFor paper fed from the tray 1, the image write start signal permit continues to be disabled for a predetermined period of time after the timing of the image write start signal output.
Paper jam of a sheet of paper left at the tray 1 feed section results, if the tray 1 vertical transport sensor (PS4) is turned ON when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
When the main power switch is turned ON, residual paper detection starts between each sensor. Paper jam of a sheet of paper left at the tray 1 feed section results, if the tray 1 vertical transport sensor (PS4) is turned from OFF to ON while the tray 1 paper feed sensor (PS5) is OFF.
Misfeed processing locationManual bypass tray door
Relevant parts-Paper feed motor (M22)
-Tray 1 vertical transport motor (M5)
-Tray 1 paper feed clutch (CL1)
-Tray 1 vertical transport sensor (PS4)
-Tray 1 paper feed sensor (PS5)
-Paper feed/transport drive board (PFTDB)
-MFP board (MFPB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS4 I/O check, sensor checkPFTDB CN14-8 (ON)1-P
3PS5 I/O check, sensor checkPFTDB CN14-5 (ON)1-P
4CL1 load checkCheck code: 20Multi code: 1PFTDB CN14-14 (REM)2-P
5M5 load check
-Check code: 28
-Multi code: 9, 10, 11, 12
PFTDB CN10-5 to 813-P
6M22 load check
-Check code: 28
-Multi code: 5, 6, 7, 8
PFTDB CN10-1 to 414-P
7PFTDB F11, F12, or F13 conduction check
8Replace PFTDB. (Part# A795H00200)
9Replace MFPB. (Part# A8JEH02002)

L.1.6.2 (Link to the Field Service Manual)

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