12-01 (bizhub C364/C284/C224)

PostedOctober 21, 2019

ByAdministrator Administrator

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Contents

JAM type	Misfeed at tray 2 feed section
JAM code	12-01
Detection timing	The leading edge of the paper does not turn ON the tray 2 vertical transport sensor (PS19) even after the lapse of a given period of time after the tray 2 starts to feed paper.
–	Tray 2 vertical transport sensor (PS19) is turned ON when the main power switch is turned ON, a door or cover is opened and closed, or a misfeed or malfunction is reset.
–	Tray 2 paper feed sensor (PS20) is turned ON when the main power switch is turned ON, a door or cover is opened and closed, or a misfeed or malfunction is reset. (bizhub C364/C284 only)
–	In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened / closed or jam/trouble reset is done, it is regarded as paper jam at tray 2 feed section.
Misfeed processing location	-Right door -Tray 2
Relevant parts	-Transport motor (M1) -Tray 2 paper feed clutch (CL1) -Tray 2 vertical transport clutch (CL2) -Tray 2 vertical transport sensor (PS19) -Tray 2 paper feed sensor (PS20) -Printer control board (PRCB)

(2)Procedure

Step	Action	Control signal	Location of electrical component
1	Initial check items	–	–
2	PS19 I/O check, sensor check	PRCB CN19-5 (ON)	bizhub C364/C284 9-Cbizhub C224 11-C
3	PS20 I/O check, sensor check(bizhub C364/C284 only)	PRCB CN19-2 (ON)	bizhub C364/C2849-C
4	CL1 operation check	PRCB CN19-14 (ON)	bizhub C364/C284 10-Cbizhub C224 12-C
5	CL2 operation check	PRCB CN19-16 (ON)	bizhub C364/C284 10-Cbizhub C224 12-C
6	M1 operation check	PRCB CN31-2 (REM)PRCB CN31-5 (LOCK)	bizhub C364 21-Jbizhub C284 22-Jbizhub C224 24-J
7	PRCB ICP4 conduction check	–	–
8	Replace PRCB (Part# A161H00108)	–	–

K1.6.3 (Link to the Field Service Manual)