12-40 (bizhub C364/C284/C224)

PostedOctober 21, 2019

ByAdministrator Administrator

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

Contents

JAM type	Misfeed at tray 2 feed section
JAM code	12-40
Detection timing	For paper fed from the tray 2, the image write start signal permit continues to be disabled for a predetermined period of time after the timing of the image write start signal output.
–	Tray 2 vertical transport sensor (PS19) is turned ON when the main power switch is turned ON, a door or cover is opened and closed, or a misfeed or malfunction is reset.
–	Tray 2 paper feed sensor (PS20) is turned ON when the main power switch is turned ON, a door or cover is opened and closed, or a misfeed or malfunction is reset. (bizhub C364/C284 only)
–	In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened / closed or jam/trouble reset is done, it is regarded as paper jam at tray 2 feed section.
Misfeed processing location	-Right door -Tray 2
Relevant parts	-Transport motor (M1) -Tray 2 paper feed clutch (CL1) -Tray 2 vertical transport clutch (CL2) -Tray 2 vertical transport sensor (PS19) -Tray 2 paper feed sensor (PS20) -Printer control board (PRCB)

(2)Procedure

Step	Action	Control signal	Location of electrical component
1	Initial check items	–	–
2	PS19 I/O check, sensor check	PRCB CN19-5 (ON)	bizhub C364/C284 9-Cbizhub C224 11-C
3	PS20 I/O check, sensor check(bizhub C364/C284 only)	PRCB CN19-2 (ON)	bizhub C364/C2849-C
4	CL1 operation check	PRCB CN19-14 (ON)	bizhub C364/C284 10-Cbizhub C224 12-C
5	CL2 operation check	PRCB CN19-16 (ON)	bizhub C364/C284 10-Cbizhub C224 12-C
6	M1 operation check	PRCB CN31-2 (REM)PRCB CN31-5 (LOCK)	bizhub C364 21-Jbizhub C284 22-Jbizhub C224 24-J
7	PRCB ICP4 conduction check	–	–
8	Replace PRCB (Part# A161H00108)	–	–

K1.6.3 (Link to the Field Service Manual)