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12-40 (bizhub C287/C227)

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JAM typeMisfeed at tray 2 feed section
JAM code12-40
JAM detection timingFor paper fed from the tray 2, the image write start signal permit continues to be disabled for a predetermined period of time after the timing of the image write start signal output.
Paper jam of a sheet of paper left at the tray 2 feed section results, if the tray 2 vertical transport sensor (PS19) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Paper jam of a sheet of paper left at the tray 2 feed section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing location-Right door
-Tray 2
Relevant parts-Transport motor (M1)
-Tray 2 paper feed clutch (CL1)
-Tray 2 vertical transport clutch (CL2)
-Tray 2 vertical transport sensor (PS19)
-MFP board (MFPB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS19 I/O check, sensor checkMFPB CN5E<B>-16 (ON)12-C
3CL1 operation checkMFPB CN5E<B>-11 (ON)11-C
4CL2 operation checkMFPB CN5E<B>-13 (ON)11-C
5M1 operation checkMFPB CN11E-4 (REM)MFPB CN11E-7 (LOCK)3-C
6MFPB F13E, F21E conduction check
7Replace MFPB. (Part# A797H02118)

K.1.6.3 (Link to the Field Service Manual)

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