12-40 (bizhub C360i/C300i/C250i)

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Contents

JAM typeMisfeed at tray 2 paper feed section
JAM code12-40
JAM detection timingFor paper fed from the tray 2, the image write start signal permit continues to be disabled for a predetermined period of time after the timing of the image write start signal output.
– Paper jam of a sheet of paper left at the tray 2 paper feed section results, if the tray 2 vertical transport sensor (PS19) is turned ON when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
– Paper jam of a sheet of paper left at the tray 2 paper feed section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing location• Right door 
• Tray 2
Relevant parts • Transport motor (M1) 
• Tray 2 paper feed clutch (CL1) 
• Tray 2 vertical transport clutch (CL2) 
• Tray 2 vertical transport sensor (PS19) 
• Tray 2 paper feed sensor (PS20) 
• Base board (BASEB)

Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS19 I/O check, sensor checkBASEB CN23E-8 (ON)15-K
3PS20 I/O check, sensor checkBASEB CN23E-5 (ON)15-K
4CL1 load checkCheck code: 20Multi code: 2BASEB CN23E-16 (ON)16-K
5CL2 load checkCheck code: 21Multi code: 1BASEB CN23E-19 (ON)17-K
6M1 load checkCheck code: 40Multi code: 1, 4, 5BASEB CN19EA-1 to 51-C
7Replace BASEB. (Part# AA2JH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.1.5.3 (Link to the Field Service Manual)