13-01 (bizhub C360i/C300i/C250i)
Contents
| JAM type | Misfeed at tray 3 paper feed section | ||
| JAM code | 13-01 | ||
| JAM detection timing | After the tray 3 starts to feed paper, the tray 3 vertical transport sensor (PS113) is not turned ON even after the lapse of a given period of time after the leading edge of the paper has turned ON the tray 3 paper feed sensor (PS112). | ||
| Misfeed processing location | • Right door • Tray 3 | ||
| Relevant parts | • Tray 3 paper feed motor (M111) • Tray 3 vertical transport motor (M112) • Tray 3 paper feed sensor (PS112) • Tray 3 vertical transport sensor (PS113) • PC control board (PCCB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS112 I/O check, sensor check | PCCB CN4-11 (ON) | PC-116/PC-216 5 to 6-C |
| 3 | PS113 I/O check, sensor check | PCCB CN4-14 (ON) | PC-116/PC-216 5-C |
| 4 | M111 load checkCheck code: 28Multi code: 11, 14, 15 | PCCB CN5-1 to 8 | PC-116/PC-216 4-C |
| 5 | M112 load checkCheck code: 28Multi code: 21, 24, 25 | PCCB CN5-9 to 16 | PC-116/PC-216 3 to 4-C |
| 6 | Replace PCCB. (PC-116 Part# AAV5H00101 / PC-216 Part# AAV5H00201) |
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.1.5.4 (Link to the Field Service Manual)