13-05 (bizhub C360i/C300i/C250i)

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Contents

JAM typeMisfeed at tray 3 paper feed section
JAM code13-05
JAM detection timingThe leading edge of the paper is not turned ON the tray 3 paper feed sensor (PS112) even after the lapse of a given period of time after the tray 3 starts to feed paper.
Misfeed processing location• Right door
• Tray 3
Relevant parts• Tray 3 paper feed motor (M111) 
• Tray 3 vertical transport motor (M112) 
• Tray 3 paper feed sensor (PS112) 
• Tray 3 vertical transport sensor (PS113) 
• PC control board (PCCB)

Procedure

StepActionControl signalLocation of electrical component
1 Initial check items
2PS112 I/O check, sensor checkPCCB CN4-11 (ON)PC-116/PC-216 5 to 6-C
3PS113 I/O check, sensor checkPCCB CN4-14 (ON)PC-116/PC-216 5-C
4M111 load checkCheck code: 28Multi code: 11, 14, 15PCCB CN5-1 to 8PC-116/PC-216 4-C
5M112 load checkCheck code: 28Multi code: 21, 24, 25PCCB CN5-9 to 16PC-116/PC-216 3 to 4-C
6 Replace PCCB. (PC-116 Part# AAV5H00101 / PC-216 Part# AAV5H00201)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.1.5.4 (Link to the Field Service Manual)