13-01 (bizhub 368/308)

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Contents

JAM typeMisfeed at tray 3 feed section
JAM code13-01
JAM detection timingThe leading edge of the paper is not turned ON the tray 3 vertical transport sensor (PS113) even after the lapse of a given period of time after the tray 3 starts to feed paper.
Paper jam of a sheet of paper left at the tray 3 feed section results, if the tray 3 vertical transport sensor (PS113) is turned ON when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Paper jam of a sheet of paper left at the tray 3 feed section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing location• Right door
• Tray 3
Relevant parts• Tray 3 paper feed motor (M111)
• Tray 3 vertical transport motor (M112)
• Tray 3 vertical transport sensor (PS113)
• PC control board (PCCB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS113 I/O check, sensor checkPCCB CN4-14 (ON)PC-110/PC-210 5-C
3M111 operation checkPCCB CN5-1 to 8PC-110/PC-210 4-C
4M112 operation checkPCCB CN5-9 to 16PC-110/PC-210 3 to 4-C
5Replace PCCB. (PC-110 Part# A2XMH00101 / PC-210 Part# A2XMH00201)
  • Link to the wiring diagram (PC-110)
  • Link to the wiring diagram (PC-210)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.8.4 (Link to the Field Service Manual)