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15-01 (bizhub 368e/308e)
Contents
| JAM type | Misfeed at external LCT paper feed section | |
| JAM code | 15-01 | |
| JAM detection timing | The leading edge of the paper is not turned ON the LU paper feed sensor (PS3) even after the lapse of a given period of time after the external LCT starts to feed paper. | |
| – Paper jam of a sheet of paper left at the external LCT feed section results, if the LU paper feed sensor (PS3) is turned ON when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | ||
| – Paper jam of a sheet of paper left at the external LCT feed section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | ||
| Misfeed processing location | Lower right door | |
| Relevant parts | • LU paper feed motor (M2) • LU paper feed sensor (PS3) • LU drive board (LUDB) • MFP board (MFPB) • PC control board (PCCB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | Make the pick-up roller load adjustment of the LCT. | – | – |
| 3 | PS3 I/O check, sensor check | LUDB CN5-8 (ON) | LU-302 4-G |
| 4 | M2 load checkCheck code: 28Multi code: 33, 34, 35, 36 | LUDB CN4-5 to 8 | LU-302 3-G |
| 5 | Replace LUDB. (Part# A87VH01000) | – | – |
| 6 | MFPB ICP10E conduction check | – | – |
| 7 | Replace MFPB. (Part# AA6VH02101) | – | – |
| 8 | Replace PCCB. (PC-115/PC-215 Part# A2XMH00101 / PC-415 Part# A2XMH00301) | – | – |
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.1.8.6 (Link to the Field Service Manual)