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20-01, 20-02 (bizhub 360i/300i)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| JAM type | Misfeed at vertical transport section | |
| JAM code | 20-01, 20-02 | |
| JAM detection timing | 20-01: The registration sensor (PS1) is not turned ON (unblocked) even after the lapse of a given period of time after the leading edge of the paper has turned ON the tray 2 vertical transport sensor (PS19). | |
| 20-02: For paper fed from the tray 2, tray 3, tray 4, or LCT, loop forming has not been complete before a sheet enters the registration roller because the rise timing of load to perform registration is earlier than the rise timing of load to form a loop. | ||
| Misfeed processing location | Right door | |
| Relevant parts | -Transport motor (M1) -Tray 2 vertical transport clutch (CL2) -Registration clutch (CL4) -Document registration sensor (PS1) -Tray 2 vertical transport sensor (PS19) -Base board (BASEB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS1 I/O check, sensor check | BASEB CN15E-9 (ON) | 4-C |
| 3 | PS19 I/O check, sensor check | BASEB CN23E-8 (ON) | 15-K |
| 4 | CL2 load check Check code: 21 Multi code: 1 | BASEB CN23E-19 (ON) | 17-K |
| 5 | CL4 load check Check code: 21 Multi code: 2 | BASEB CN15E-2 (ON) | 3-C |
| 6 | M1 load check Check code: 40 Multi code: 1, 4, 5 | BASEB CN19E-1 to 5 | 1-C |
| 7 | Replace BASEB. (Part# AC77H02101) | – | – |