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20-20 (bizhub C759/C659)

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Contents

JAM typeMisfeed at vertical transport section
JAM code20-20
JAM detection timingThe tray 1 vertical transport sensor (PS4) is not turned ON even after the lapse of a given period of time after the tray 2 vertical transport sensor (PS12) turns ON by a paper.
Misfeed processing location-Manual bypass tray door
-Lower right door
Relevant parts-Tray 1 vertical transport motor (M5)
-Tray 2 vertical transport motor (M7)
-Tray 1 vertical transport sensor (PS4)
-Tray 2 vertical transport sensor (PS12)
-Registration sensor (PS38)
-OHP sensor (PS40)
-Paper feed/transport drive board (PFTDB)
-MFP board (MFPB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS4 I/O check, sensor checkPFTDB CN14-8 (ON)1-P
3PS12 I/O check, sensor checkPFTDB CN12-10 (ON)3-P
4PS38 I/O check, sensor checkPFTDB CN2-6 (ON)4-P
5PS40 I/O check, sensor checkPFTDB CN2-2 (DETECT)PFTDB CN2-3 (REM)4-P
6M5 load check
-Check code: 28
-Multi code: 9, 10, 11, 12
PFTDB CN10-5 to 813-P
7M7 load check
-Check code: 28
-Multi code: 13, 14, 15, 16
PFTDB CN10-9 to 1213-P
8PFTDB F13 conduction check
9Replace PFTDB. (Part# A795H00200)
10Replace MFPB. (Part# A8JEH02002)

L.1.7.1 (Link to the Field Service Manual)

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