20-21 (bizhub C364/C284/C224)
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Contents
JAM type | Misfeed at vertical transport section (tray 3) | ||
JAM code | 20-21 | ||
Detection timing | <When PC-110 or PC-210 is installed> The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a given period of time after the tray 3 vertical transport sensor (PS113) has been blocked by a paper. | ||
<When PC-410 is installed> The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a given period of time after the vertical transport sensor (PS133) has been blocked by a paper. | |||
– | In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened /closed or jam/trouble reset is done, it is regarded as paper jam at vertical transport section. | ||
Misfeed processing location | Right door | ||
Relevant parts | <When PC-110 or PC-210 is installed> -Transport motor (M1) -Tray 3 vertical transport motor (M112) -Tray 2 vertical transport clutch (CL2) -Tray 2 vertical transport sensor (PS19) -Tray 3 vertical transport sensor (PS113) -Printer control board (PRCB) -PC control board (PCCB) | ||
<When PC-410 is installed> -Transport motor (M1) -Vertical transport motor (M132) -Tray 2 vertical transport clutch (CL2) -Tray 2 vertical transport sensor (PS19) -Vertical transport sensor (PS133) -Printer control board (PRCB) -PC control board (PCCB) |
(2)Procedure When PC-110 or PC-210 is installed
Step | Action | Control signal | Location of electrical component |
1 | Initial check items | – | – |
2 | PS113 I/O check, sensor check | PCCB CN4-14 (ON) | PC-110/PC-210 5-C |
3 | PS19 I/O check, sensor check | PRCB CN19-5 (ON) | bizhub C364/C284 9-Cbizhub C224 11-C |
4 | CL2 operation check | PRCB CN19-16 (ON) | bizhub C364/C284 10-Cbizhub C224 12-C |
5 | M112 operation check | PCCB CN5-9 to 16 | PC-110/PC-210 3 to 4-C |
6 | M1 operation check | PRCB CN31-2 (REM)PRCB CN31-5 (LOCK) | bizhub C364 21-Jbizhub C284 22-Jbizhub C224 24-J |
7 | Replace PRCB (Part# A161H00108) | – | – |
8 | Replace PCCB (PC-110 Part# A2XMH00101 / PC-210 Part# A2XMH00201) | – | – |
- Link to the wiring diagram (N.1. bizhub C364/C284/C224)
- Link to the wiring diagram (N.2.3 PC-110)
- Link to the wiring diagram (N.2.4 PC-210)
When PC-410 is installed
Step | Action | Control signal | Location of electrical component |
1 | Initial check items | – | – |
2 | PS133 I/O check, sensor check | PCCB CN4-14 (ON) | PC-410 7-J |
3 | PS19 I/O check, sensor check | PRCB CN19-5 (ON) | bizhub C364/C284 9-Cbizhub C224 11-C |
4 | CL2 operation check | PRCB CN19-16 (ON) | bizhub C364/C284 10-Cbizhub C224 12-C |
5 | M132 operation check | PCCB CN5-9 to 16 | PC-410 4-J |
6 | M1 operation check | PRCB CN31-2 (REM)PRCB CN31-5 (LOCK) | bizhub C364 21-Jbizhub C284 22-Jbizhub C224 24-J |
7 | Replace PRCB (Part# A161H00108) | – | – |
8 | Replace PCCB (Part# A2XMH00301) | – | – |
- Link to the wiring diagram (N.1. bizhub C364/C284/C224)
- Link to the wiring diagram (N.2.5 PC-410)
K1.7.2 (Link to the Field Service Manual)