How Can We Help?
20-22 (bizhub C364/C284/C224)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| JAM type | Misfeed at vertical transport section (tray 4) | |
| JAM code | 20-22 | |
| Detection timing | The tray 3 vertical transport sensor (PS113) is not blocked even after the lapse of a given period of time after the tray 4 vertical transport sensor (PS123) has been blocked by a paper. | |
| – | In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened /closed or jam/trouble reset is done, it is regarded as paper jam at vertical transport section. | |
| Misfeed processing location | Right door | |
| Relevant parts | -Tray 3 vertical transport motor (M112) -Tray 4 vertical transport motor (M122) -Tray 3 vertical transport sensor (PS113) -Tray 4 vertical transport sensor (PS123) -PC control board (PCCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical component |
| 1 | Initial check items | – | – |
| 2 | PS123 I/O check, sensor check | PCCB CN18-5 (ON) | PC-210 7-K |
| 3 | PS113 I/O check, sensor check | PCCB CN4-14 (ON) | PC-210 5-C |
| 4 | M122 operation check | PCCB CN9-9 to 16 | PC-210 6-K |
| 5 | M112 operation check | PCCB CN5-9 to 16 | PC-210 3 to 4-C |
| 6 | Replace PCCB (Part# A2XMH00201) | – | – |
- Link to the wiring diagram (N.2.4 PC-210)
K1.7.3 (Link to the Field Service Manual)