20-22 (bizhub 368/308)

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Contents

JAM typeMisfeed at vertical transport section (tray 4)
JAM code20-22
JAM detection timingThe tray 3 vertical transport sensor (PS113) is not turned ON even after the lapse of a given period of time after the tray 4 vertical transport sensor (PS123) has been blocked by a paper.
Paper jam of a sheet of paper left at the vertical transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing locationRight door
Relevant parts• Tray 3 vertical transport motor (M112)
• Tray 4 vertical transport motor (M122)
• Tray 3 vertical transport sensor (PS113)
• Tray 4 vertical transport sensor (PS123)
• PC control board (PCCB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS123 I/O check, sensor checkPCCB CN18-5 (ON)PC-210 7-K
3PS113 I/O check, sensor checkPCCB CN4-14 (ON)PC-210 5-C
4M122 operation checkPCCB CN9-9 to 16PC-210 6-K
5M112 operation checkPCCB CN5-9 to 16PC-210 3 to 4-C
6Replace PCCB. (Part# A2XMH00201)
  • Link to the wiring diagram (PC-210)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.10.3 (Link to the Field Service Manual)