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30-03 (bizhub 360i/300i)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| JAM type | Misfeed at 2nd transfer section | |
| JAM code | 30-03 | |
| JAM detection timing | The fusing loop sensor (PS2) is not turned ON (unblocked) even after the lapse of a given period of time after the leading edge of the paper has turned ON (unblocked) the registration sensor (PS1). | |
| – | Paper jam of a sheet of paper left at the 2nd transfer section results, if the registration sensor (PS1) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
| – | Paper jam of a sheet of paper left at the 2nd transfer section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
| Misfeed processing location | Right door | |
| Relevant parts | -Transport motor (M1) -Registration clutch (CL4) -Document registration sensor (PS1) -Fusing loop sensor (PS2) -Expansion control board (EXCB) -Base board (BASEB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS1 I/O check, sensor check | BASEB CN15E-9 (ON) | 4-C |
| 3 | PS2 I/O check, sensor check | EXCB CN13EX-6 (ON) | 4-X |
| 4 | CL4 load check Check code: 21 Multi code: 2 | BASEB CN15E-2 (ON) | 3-C |
| 5 | M1 load check Check code: 40 Multi code: 1, 4, 5 | BASEB CN19E-1 to 5 | 1-C |
| 6 | Replace EXCB. (Part# AC77H00501) | – | – |
| 7 | Replace BASEB. (Part# AC77H02101) | – | – |