How Can We Help?
32-01, 32-05, 32-06 (bizhub 360i/300i)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
JAM type | Misfeed at fusing/paper exit section | |
JAM code | 32-01, 32-05, 32-06 | |
JAM detection timing | 32-01: The leading edge of the paper is not turned ON (unblocked) the ADU paper passage sensor/1 (PS40) even after the lapse of a given period of time after the reverse sequence is started. | |
32-05: The paper exit sensor (PS3) is not turned OFF (blocked) even after the lapse of a given period of time after the leading edge of the paper has turned ON (unblocked) PS3. | ||
32-06: The paper exit sensor (PS3) is not turned ON (unblocked) even after the lapse of a given period of time after the leading edge of the paper has turned ON (unblocked) the fusing loop sensor (PS2). | ||
– | Paper jam of a sheet of paper left at the paper exit section results, if the paper exit sensor (PS3) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
– | Paper jam of a sheet of paper left at the paper exit section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
Misfeed processing location | Right door | |
Relevant parts | -Transport motor (M1) -Fusing motor (M3) -Paper exit/reverse motor (M4) -ADU transport motor (M5) -Fusing loop sensor (PS2) -Paper exit sensor (PS3) -ADU paper passage sensor/1 (PS40) -Exit path switch solenoid (SD3) -Expansion control board (EXCB) -Base board (BASEB) |
Procedure
Step | Action | Control signal | Location of electrical component |
---|---|---|---|
1 | Initial check items | – | – |
2 | PS2 I/O check, sensor check | EXCB CN13EX-6 (ON) | 4-X |
3 | PS3 I/O check, sensor check | BASEB CN22E-3 (ON) | 11-C |
4 | PS40 I/O check, sensor check | BASEB CN22E-6 (ON) | 11-C |
5 | SD3 load check Check code: 83 Multi code: 0 | BASEB CN13E-7 (24V) | 12-C |
6 | M1 load check Check code: 40 Multi code: 1, 4, 5 | BASEB CN19E-1 to 5 | 1-C |
7 | M3 load check Check code: 45 Multi code: 1, 4, 5, 6 | BASEB CN19E-6 to 10 | 1-C |
8 | M4 load check Check code: 84 Multi code: 1, 4, 5, 6, 9, 10 | BASEB CN18E-3 to 6 | 5-C |
9 | M5 load check Check code: 85 Multi code: 1, 4, 5 | BASEB CN18E-7 to 10 | 5-C |
10 | Replace EXCB. (Part# AC77H00501) | – | – |
11 | Replace BASEB. (Part# AC77H02101) | – | – |