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32-01, 32-05, 32-06 (bizhub 360i/300i)

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Contents

JAM typeMisfeed at fusing/paper exit section
JAM code32-01, 32-05, 32-06
JAM detection timing32-01:
The leading edge of the paper is not turned ON (unblocked) the ADU paper passage sensor/1 (PS40) even after the lapse of a given period of time after the reverse sequence is started.
32-05:
The paper exit sensor (PS3) is not turned OFF (blocked) even after the lapse of a given period of time after the leading edge of the paper has turned ON (unblocked) PS3.
32-06:
The paper exit sensor (PS3) is not turned ON (unblocked) even after the lapse of a given period of time after the leading edge of the paper has turned ON (unblocked) the fusing loop sensor (PS2).
Paper jam of a sheet of paper left at the paper exit section results, if the paper exit sensor (PS3) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Paper jam of a sheet of paper left at the paper exit section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing locationRight door
Relevant parts-Transport motor (M1)
-Fusing motor (M3)
-Paper exit/reverse motor (M4)
-ADU transport motor (M5)
-Fusing loop sensor (PS2)
-Paper exit sensor (PS3)
-ADU paper passage sensor/1 (PS40)
-Exit path switch solenoid (SD3)
-Expansion control board (EXCB)
-Base board (BASEB)

Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS2 I/O check, sensor checkEXCB CN13EX-6 (ON)4-X
3PS3 I/O check, sensor checkBASEB CN22E-3 (ON)11-C
4PS40 I/O check, sensor checkBASEB CN22E-6 (ON)11-C
5SD3 load check
Check code: 83
Multi code: 0
BASEB CN13E-7 (24V)12-C
6M1 load check
Check code: 40
Multi code: 1, 4, 5
BASEB CN19E-1 to 51-C
7M3 load check
Check code: 45
Multi code: 1, 4, 5, 6
BASEB CN19E-6 to 101-C
8M4 load check
Check code: 84
Multi code: 1, 4, 5, 6, 9, 10
BASEB CN18E-3 to 65-C
9M5 load check
Check code: 85
Multi code: 1, 4, 5
BASEB CN18E-7 to 105-C
10Replace EXCB. (Part# AC77H00501)
11Replace BASEB. (Part# AC77H02101)

(Link to the Field Service Manual)

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