30-03 (bizhub 368e/308e)

Contents

JAM type	Misfeed at 2nd transfer section
JAM code	30-03
JAM detection timing	• The leading edge of paper is not turned ON (unblocked) the paper exit sensor (PS3) since the paper feeding is started. • The fusing loop sensor (PS2) is not turned ON (unblocked) even after the lapse of a given period of time after the paper has turned ON (unblocked) registration sensor/1 (PS1).
–	Paper jam of a sheet of paper left at the 2nd transfer section results, if the registration sensor/1 (PS1) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
–	Paper jam of a sheet of paper left at the 2nd transfer section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing location	Right door
Relevant parts	• Transport motor (M1) • Fusing motor (M3) • Registration clutch (CL4) • Registration sensor/1 (PS1) • Fusing loop sensor (PS2) • Paper exit sensor (PS3) • Front side board (FRB) • MFP board (MFPB)

 Procedure

Step	Action	Control signal	Location of electrical component
1	Initial check items	–	–
2	PS1 I/O check, sensor check	FRB CN8-3 (ON)	6-L
3	PS2 I/O check, sensor check	MFPB CN17E-16 (ON)	5-C
4	PS3 I/O check, sensor check	MFPB CN17E-7 (ON)	5-C
5	CL4 load checkCheck code: 21Multi code: 2	FRB CN8-7 (CL4_24V)	5-L
6	M1 load checkCheck code: 40Multi code: 1, 2, 3, 4	MFPB CN8E-3 (REM)MFPB CN8E-6 (FGP)	2-C
7	M3 load checkCheck code: 45Multi code: 1, 2, 3, 4, 5	MFPB CN8E-9 (REM)MFPB CN8E-12 (FGP)	2-C
8	Replace FRB. (Part# A9HJH00501)	–	–
9	Replace MFPB. (Part# AA6VH02101)	–	–

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L.1.12.1 (Link to the Field Service Manual)