30-03 (bizhub 368e/308e)
Contents
| JAM type | Misfeed at 2nd transfer section | |
| JAM code | 30-03 | |
| JAM detection timing | • The leading edge of paper is not turned ON (unblocked) the paper exit sensor (PS3) since the paper feeding is started. • The fusing loop sensor (PS2) is not turned ON (unblocked) even after the lapse of a given period of time after the paper has turned ON (unblocked) registration sensor/1 (PS1). | |
| – | Paper jam of a sheet of paper left at the 2nd transfer section results, if the registration sensor/1 (PS1) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
| – | Paper jam of a sheet of paper left at the 2nd transfer section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
| Misfeed processing location | Right door | |
| Relevant parts | • Transport motor (M1) • Fusing motor (M3) • Registration clutch (CL4) • Registration sensor/1 (PS1) • Fusing loop sensor (PS2) • Paper exit sensor (PS3) • Front side board (FRB) • MFP board (MFPB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS1 I/O check, sensor check | FRB CN8-3 (ON) | 6-L |
| 3 | PS2 I/O check, sensor check | MFPB CN17E-16 (ON) | 5-C |
| 4 | PS3 I/O check, sensor check | MFPB CN17E-7 (ON) | 5-C |
| 5 | CL4 load checkCheck code: 21Multi code: 2 | FRB CN8-7 (CL4_24V) | 5-L |
| 6 | M1 load checkCheck code: 40Multi code: 1, 2, 3, 4 | MFPB CN8E-3 (REM)MFPB CN8E-6 (FGP) | 2-C |
| 7 | M3 load checkCheck code: 45Multi code: 1, 2, 3, 4, 5 | MFPB CN8E-9 (REM)MFPB CN8E-12 (FGP) | 2-C |
| 8 | Replace FRB. (Part# A9HJH00501) | – | – |
| 9 | Replace MFPB. (Part# AA6VH02101) | – | – |
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.1.12.1 (Link to the Field Service Manual)