How Can We Help?
30-03 (bizhub C287/C227)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| JAM type | Misfeed at transfer section | |
| JAM code | 30-03 | |
| JAM detection timing | -The leading edge of paper is not turned ON (unblocked) the paper exit sensor (PS3) even after the lapse of a given period of time after the paper feeding is started. -The fusing loop sensor (PS2) is not turned ON (unblocked) even after the lapse of a given period of time after the paper has turned ON (unblocked) registration sensor (PS1). | |
| – | Paper jam of a sheet of paper left at the transfer section results, if the registration sensor (PS1) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
| – | Paper jam of a sheet of paper left at the transfer section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | |
| Misfeed processing location | Right door | |
| Relevant parts | -Transport motor (M1) -Registration clutch (CL4) -Registration sensor (PS1) -Fusing loop sensor (PS2) -Paper exit sensor (PS3) -MFP board (MFPB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS1 I/O check, sensor check | MFPB CN13E<A>-9 (ON) | 7-C |
| 3 | PS2 I/O check, sensor check | MFPB CN13E<A>-6 (ON) | 6-C |
| 4 | PS3 I/O check, sensor check | MFPB CN16E-15 (ON) | 8-J |
| 5 | CL4 operation check | MFPB CN13E<A>-11 (ON) | 7-C |
| 6 | M1 operation check | MFPB CN11E-4 (REM)MFPB CN11E-7 (LOCK) | 3-C |
| 7 | MFPB F13E, F21E conduction check | – | – |
| 8 | Replace MFPB. (Part# A797H02118) | – | – |
K.1.8.1 (Link to the Field Service Manual)