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30-03 (bizhub C754e/C654e)

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JAM type2nd image transfer section
JAM code30-03
Detection timingThe leading edge of paper does not unblock the exhaust sensor (PS39) since the registration motor (M2) is activated.
The registration sensor (PS38) is unblocked when the main power switch is turned ON, a door or cover is opened and closed, or a misfeed or malfunction is reset.
The OHP sensor (PS40) is turned ON when the main power switch is turned ON, a door or cover is opened and closed, or a misfeed or malfunction is reset.
The paper exit sensor (PS39) is unblocked when the main power switch is turned ON.
Misfeed processing locationUpper right door
Relevant parts• Registration motor (M2)
• Fusing motor (M30)
• Registration sensor (PS38)
• OHP sensor (PS40)
• Paper exit sensor (PS39)
• Paper feed/transport drive board (PFTDB)
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS38 I/O check, sensor checkPFTDB CN3-6 (ON)5-P
3PS40 I/O check, sensor checkPFTDB CN3-3 (ON)4-P
4PS39 I/O check, sensor checkPFTDB CN3-12 (ON)5-P
5M2 operation checkPFTDB CN12-1 to 49-P
6M30 operation checkPRCB CN30-4 (REM)PRCB CN30-7 (LOCK)4-K
7Replace PFTDB (Part# A2X0H00202)
8PRCB ICP20 conduction check
9Replace PRCB (Part# A2X0H00S06)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.8.1 (Link to the Field Service Manual)

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