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32-01 (bizhub C754e/C654e)
Contents
| JAM type | Exit section | |
| JAM code | 32-01 | |
| Detection timing | The ADU paper passage sensor/1 (PS47) is not blocked even after the lapse of a given period of time after the switchback sequence is started. | |
| – | The paper exit sensor (PS39) is unblocked when the main power switch is turned ON, a door or cover is opened and closed, or a misfeed or malfunction is reset. | |
| Misfeed processing location | Upper right door | |
| Relevant parts | • Exit motor (M4) • Fusing motor (M30) • Switchback motor (M33) • Gate switch solenoid (SD1) • Paper exit sensor (PS39) • ADU paper passage sensor/1 (PS47) • Paper feed/transport drive board (PFTDB) • Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical component |
| 1 | Initial check items | – | – |
| 2 | PS39 I/O check, sensor check | PFTDB CN3-12 (ON) | 5-P |
| 3 | PS47 I/O check, sensor check | PFTDB CN4-3 (ON) | 7-P |
| 4 | M4 operation check | PRCB CN27-14 to 17 | 11-K |
| 5 | M30 operation check | PRCB CN30-4 (REM)PRCB CN30-7 (LOCK) | 4-K |
| 6 | M33 operation check | PRCB CN27-10 to 13 | 11-K |
| 7 | SD1 operation check | PRCB CN27-4 (REM) | 10-K |
| 8 | Replace PFTDB (Part# A2X0H00202) | – | – |
| 9 | PRCB ICP19 or ICP21 conduction check | – | – |
| 10 | Replace PRCB (Part# A2X0H00S06) | – | – |
- Link to the wiring diagram (N.1. bizhub C754e/C654e)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.1.8.2 (Link to the Field Service Manual)