32-01 (bizhub C360i/C300i/C250i)
Contents
| JAM type | Misfeed at fusing/paper exit section | ||
| JAM code | 32-01 | ||
| JAM detection timing | The leading edge of the paper is not turned ON (unblocked) the ADU paper passage sensor/1 (PS40) even after the lapse of a given period of time after the reverse sequence is started. | ||
| Misfeed processing location | Right door | ||
| Relevant parts | • Transport motor (M1) • Fusing motor (M3) • Paper exit/reverse motor (M4) • ADU transport motor (M5) • Fusing loop sensor (PS2) • Paper exit sensor (PS3) • ADU paper passage sensor/1 (PS40) • Exit path switch solenoid (SD3) • Expansion control board (EXCB) • Base board (BASEB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS2 I/O check, sensor check | EXCB CN13EX-6 (ON) | 4-C |
| 3 | PS3 I/O check, sensor check | BASEB CN22E-3 (ON) | 11-C |
| 4 | PS40 I/O check, sensor check | BASEB CN22E-6 (ON) | 11-C |
| 5 | SD3 load checkCheck code: 83Multi code: 0 | BASEB CN13E-7 (24V) | 12-C |
| 6 | M1 load checkCheck code: 40Multi code: 1, 4, 5 | BASEB CN19EA-1 to 5 | 1-C |
| 7 | M3 load checkCheck code: 45Multi code: 1, 4, 5, 6 | BASEB CN19EA-6 to 10 | 1-C |
| 8 | M4 load checkCheck code: 84Multi code: 1, 4, 5, 6, 9, 10 | BASEB CN18E-3 to 6 | 5-C |
| 9 | M5 load checkCheck code: 85Multi code: 1, 4, 5 | BASEB CN18E-7 to 10 | 5-C |
| 10 | Replace EXCB. (Part# AA2JH00500) | – | – |
| 11 | Replace BASEB. (Part# AA2JH02005) | – | – |
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.1.7.2 (Link to the Field Service Manual)