30-03 (bizhub C360i/C300i/C250i)

Contents

JAM type		Misfeed at 2nd transfer section
JAM code		30-03
JAM detection timing		The fusing loop sensor (PS2) is not turned ON (unblocked) even after the lapse of a given period of time after the leading edge of the paper has turned ON (unblocked) the registration sensor (PS1).
	–	Paper jam of a sheet of paper left at the 2nd transfer section results, if the registration sensor (PS1) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
	–	Paper jam of a sheet of paper left at the 2nd transfer section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing location		Right door
Relevant parts		• Transport motor (M1) • Registration clutch (CL4) • Registration sensor (PS1) • Fusing loop sensor (PS2) • Expansion control board (EXCB) • Base board (BASEB)

Procedure

Step	Action	Control signal	Location of electrical component
1	Initial check items	–	–
2	PS1 I/O check, sensor check	BASEB CN15E-9 (ON)	4-C
3	PS2 I/O check, sensor check	EXCB CN13EX-6 (ON)	4-X
4	CL4 load checkCheck code: 21Multi code: 2	BASEB CN15E-2 (ON)	3-C
5	M1 load checkCheck code: 40Multi code: 1, 4, 5	BASEB CN19EA-1 to 5	1-C
6	Replace EXCB. (Part# AA2JH00500)	–	–
7	Replace BASEB. (Part# AA2JH02005)	–	–

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.1.7.1 (Link to the Field Service Manual)