30-03 (bizhub C360i/C300i/C250i)

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Contents

JAM typeMisfeed at 2nd transfer section
JAM code30-03
JAM detection timingThe fusing loop sensor (PS2) is not turned ON (unblocked) even after the lapse of a given period of time after the leading edge of the paper has turned ON (unblocked) the registration sensor (PS1).
Paper jam of a sheet of paper left at the 2nd transfer section results, if the registration sensor (PS1) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Paper jam of a sheet of paper left at the 2nd transfer section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing locationRight door
Relevant parts• Transport motor (M1)
• Registration clutch (CL4)
• Registration sensor (PS1)
• Fusing loop sensor (PS2)
• Expansion control board (EXCB)
• Base board (BASEB)

Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS1 I/O check, sensor checkBASEB CN15E-9 (ON)4-C
3PS2 I/O check, sensor checkEXCB CN13EX-6 (ON)4-X
4CL4 load checkCheck code: 21Multi code: 2BASEB CN15E-2 (ON)3-C
5M1 load checkCheck code: 40Multi code: 1, 4, 5BASEB CN19EA-1 to 51-C
6Replace EXCB. (Part# AA2JH00500)
7Replace BASEB. (Part# AA2JH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.1.7.1 (Link to the Field Service Manual)