20-22 (bizhub C360i/C300i/C250i)

You are here:

Contents

JAM typeMisfeed at vertical transport section (tray 4)
JAM code20-22
JAM detection timingThe tray 3 vertical transport sensor (PS113) is not turned ON even after the lapse of a given period of time after the leading edge of the paper has turned ON the tray 4 vertical transport sensor (PS123).
Paper jam of a sheet of paper left at the vertical transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing locationRight door
Relevant parts• Tray 3 vertical transport motor (M112)
• Tray 4 vertical transport motor (M122)
• Tray 3 vertical transport sensor (PS113)
• Tray 4 vertical transport sensor (PS123)
• PC control board (PCCB)

Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS123 I/O check, sensor checkPCCB CN18-5 (ON)PC-216 7-K
3PS113 I/O check, sensor checkPCCB CN4-14 (ON)PC-216 5-C
4M122 load checkCheck code: 28Multi code: 26, 29, 30PCCB CN9C-9 to 16PC-216 6-K
5M112 load checkCheck code: 28Multi code: 21, 24, 25PCCB CN5-9 to 16PC-216 3 to 4-C
6Replace PCCB. (PC-216 Part# AAV5H00201)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.1.6.3 (Link to the Field Service Manual)