32-01 (bizhub C364/C284/C224)
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Contents
JAM type | Misfeed at exit section | |
JAM code | 32-01 | |
Detection timing | The ADU paper passage sensor/1 (PS40) is not blocked even after the lapse of a given period of time after the reverse sequence is started. | |
– | The paper exit sensor (PS3) is blocked when the main power switch is unblocked, a door or cover is opened and closed, or a misfeed or malfunction is reset. | |
– | In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened / closed or jam/trouble reset is done, it is regarded as paper jam at exit section. | |
Misfeed processing location | Right door | |
Relevant parts | -Fusing motor (M3) -Switchback motor (M4) -ADU transport motor (M5) -Paper exit clutch (CL8) -Paper exit sensor (PS3) -ADU paper passage sensor/1 (PS40) -Front side board (FRB) -Printer control board (PRCB) |
(2)Procedure
Step | Action | Control signal | Location of electrical component |
1 | Initial check items | – | – |
2 | PS3 I/O check, sensor check | PRCB CN21-7 (ON) | 18-C |
3 | PS40 I/O check, sensor check | PRCB CN21-10 (ON) | 18-C |
4 | CL8 operation check | PRCB CN13-16 (ON) | 23-C |
5 | M3 operation check | PRCB CN2-9 (REM)PRCB CN2-12 (LOCK) | 27-I to J |
6 | M4 operation check | PRCB CN12-4 to 7 | 26-C |
7 | M5 operation check | PRCB CN21-1 to 4 | 17 to 18-C |
8 | Replace FRB (Part# A161H00501) | – | – |
9 | PRCB ICP3, IC28 conduction check | – | – |
10 | Replace PRCB (Part# A161H00108) | – | – |
- Link to the wiring diagram (N.1. bizhub C364/C284/C224)
K1.8.2 (Link to the Field Service Manual)