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32-05 (bizhub C364/C284/C224)

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JAM typeMisfeed at exit section
JAM code32-05
Detection timingThe paper exit sensor (PS3) is not unblocked even after the lapse of a given period of time after the paper has blocked PS3.
The paper exit sensor (PS3) is blocked when the main power switch is unblocked, a door or cover is opened and closed, or a misfeed or malfunction is reset.
In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened / closed or jam/trouble reset is done, it is regarded as paper jam at exit section.
Misfeed processing locationRight door
Relevant parts-Fusing motor (M3)
-Switchback motor (M4)
-ADU transport motor (M5)
-Paper exit clutch (CL8)
-Paper exit sensor (PS3)
-ADU paper passage sensor/1 (PS40)
-Front side board (FRB)
-Printer control board (PRCB)

(2)Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS3 I/O check, sensor checkPRCB CN21-7 (ON)18-C
3PS40 I/O check, sensor checkPRCB CN21-10 (ON)18-C
4CL8 operation checkPRCB CN13-16 (ON)23-C
5M3 operation checkPRCB CN2-9 (REM)PRCB CN2-12 (LOCK)27-I to J
6M4 operation checkPRCB CN12-4 to 726-C
7M5 operation checkPRCB CN21-1 to 417 to 18-C
8Replace FRB (Part# A161H00501)
9PRCB ICP3, IC28 conduction check
10Replace PRCB (Part# A161H00108)

K1.8.2 (Link to the Field Service Manual)

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