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32-01 (bizhub C658/C558/C458)
Contents
| JAM type | Misfeed at fusing/paper exit section | |||
| JAM code | 32-01 | |||
| JAM detection timing | The ADU paper passage sensor1 (PS40) is not turned ON (unblocked) even after the lapse of a given period of time after the reverse sequence is started. | |||
| – Paper jam of a sheet of paper left at the exit section results, if the paper exit sensor (PS3) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | ||||
| – Paper jam of a sheet of paper left at the exit section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. | ||||
| Misfeed processing location | Right door | |||
| Relevant parts | • Fusing unitFusing motor (M3) • Reverse motor (M4) • ADU transport motor1 (M5) • Paper exit clutch (CL8) • Fusing loop sensor (PS2) • Paper exit sensor (PS3) • ADU paper passage sensor1 (PS40) • Gate switch solenoid (SD3) • Expansion control board (EXCB) • MFP board (MFPB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS2 I/O check, sensor check | MFPB CN17E-16 (ON) | C658/C558 7-CC458 8-C |
| 3 | PS3 I/O check, sensor check | MFPB CN17E-7 (ON) | C658/C558 7-CC458 8-C |
| 4 | PS40 I/O check, sensor check | MFPB CN17E-10 (ON) | C658/C558 7-CC458 8-C |
| 5 | CL8 operation check | EXCB CN8<A>-6 (CL8_REM) | 24-T |
| 6 | SD3 operation check | MFPB CN15E<B>-3 (SD3_24V) | C658/C558 17-CC458 21-C |
| 7 | M3 operation check | MFPB CN14E-9 (REM)MFPB CN14E-12 (LOCK) | 2-C |
| 8 | M4 operation check | MFPB CN15E<A>-3 to 6 | C658/C558 15-CC458 19-C |
| 9 | M5 operation check | MFPB CN17E-1 to 4 | C658/C558 6-CC458 8-C |
| 10 | Replace the fusing unit. (bizhub C658/C558 Part# A79JR71066 / bizhub C458 Part# A79MR70222) | – | – |
| 11 | Replace EXCB. (Part# A79JH00500) | – | – |
| 12 | MFPB F6E conduction check | – | – |
| 13 | Replace MFPB. (C368/C308/C258 Part# A7PUH02123 / C458 Part# A79MH02102 / C558 or C658 Part # A79JH02102)) | – | – |
- Link to the wiring diagram (bizhub C658/C558/C458)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.1.13.2 (Link to the Field Service Manual)