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32-05 (bizhub 368e/308e)
Contents
| JAM type | Misfeed at fusing/paper exit section |
| JAM code | 32-05 |
| JAM detection timing | • The paper exit sensor (PS3) is not turned ON (unblocked) even after the lapse of a given period of time after the paper has turned ON (unblocked) fusing loop sensor (PS2). • The paper exit sensor (PS3) is not turned OFF (blocked) even after the lapse of a given period of time after the paper has turned ON (unblocked) PS3. |
| – | Paper jam of a sheet of paper left at the exit section results, if the paper exit sensor (PS3) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. |
| – | Paper jam of a sheet of paper left at the exit section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset. |
| Misfeed processing location | Right door |
| Relevant parts | • Fusing motor (M3) • Reverse motor (M4) • ADU transport motor/1 (M5) • Paper exit clutch (CL8) • Fusing loop sensor (PS2) • Paper exit sensor (PS3) • ADU paper passage sensor/1 (PS40) • Gate switch solenoid (SD3) • Front side board (FRB) • MFP board (MFPB) |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | PS2 I/O check, sensor check | MFPB CN17E-16 (ON) | 5-C |
| 3 | PS3 I/O check, sensor check | MFPB CN17E-7 (ON) | 5-C |
| 4 | PS40 I/O check, sensor check | MFPB CN17E-10 (ON) | 5-C |
| 5 | SD3 load checkCheck code: 83Multi code: 0 | MFPB CN15EA-10 (ON) | 7-C |
| 6 | M3 load checkCheck code: 45Multi code: 1, 2, 3, 4, 5 | MFPB CN8E-9 (REM)MFPB CN8E-12 (FGP) | 2-C |
| 7 | M4 load checkCheck code: 84Multi code: 1, 2, 3, 4, 5, 6, 7 | MFPB CN15EA-1 to 4 | 6-C |
| 8 | M5 load checkCheck code: 85Multi code: 1, 2, 3 | MFPB CN17E-1 to 4 | 4-C |
| 9 | Replace FRB. (Part# A9HJH00501) | – | – |
| 10 | MFPB ICP2E, ICP3E, or ICP19E conduction check | – | – |
| 11 | Replace MFPB. (Part# AA6VH02101) | – | – |
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.1.12.2. (Link to the Field Service Manual)