66-12 (bizhub C364e/C284e/C224e)

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Contents

JAM typeDF paper feed section
JAM code66-12
Detection timing<When DF-624 or DF-701 is installed> 
The size of the original on the tray detected by DF does not match the size of the original detected by the main body.
Misfeed processing locationLeft cover
Relevant parts<When DF-624 is installed> 
• Document feed motor (M2) 
• After Separate sensor (PS2) 
• Document length size sensor/1 (PS6) 
• Document length size sensor/2 (PS7) 
• DF control board (DFCB)
<When DF-701 is installed>
• Document feed motor (M2) 
• After separate sensor (PS2) 
• Document length sensor/1 (PS8) 
• Document length sensor/2 (PS9) 
• DF control board (DFCB)

 (2)ProcedureWhen DF-624 is installed

StepActionControl signalLocation of electrical component
1Initial check items
2PS2 I/O check, sensor checkDFCB J14-8 (ON)DF-624 6-G
3PS6 I/O check, sensor checkDFCB J12-6 (ON)DF-624 4-G
4PS7 I/O check, sensor checkDFCB J12-5 (ON)DF-624 4-G
5M2 operation checkDFCB J5-1 to 4DF-624 2-B
6DFCB F3 conduction check
7Replace DFCB (Part# A3CFPP5Q00)

When DF-701 is installed

StepActionControl signalLocation of electrical component
1Initial check items
2PS2 I/O check, sensor checkDFCB J14-8 (ON)DF-701 6-G
3PS8 I/O check, sensor checkDFCB J12-6 (ON)DF-701 3 to 4-G
4PS9 I/O check, sensor checkDFCB J12-5 (ON)DF-701 3-G
5M2 operation checkDFCB J5-1 to 4DF-701 1 to 2-B
6DFCB F3 conduction check
7Replace DFCB (Part# A3CEPP4900)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.9.2 (Link to the Field Service Manual)