How Can We Help?

66-12 (bizhub C364e/C284e/C224e)

You are here:

Contents

JAM typeDF paper feed section
JAM code66-12
Detection timing<When DF-624 or DF-701 is installed> 
The size of the original on the tray detected by DF does not match the size of the original detected by the main body.
Misfeed processing locationLeft cover
Relevant parts<When DF-624 is installed> 
• Document feed motor (M2) 
• After Separate sensor (PS2) 
• Document length size sensor/1 (PS6) 
• Document length size sensor/2 (PS7) 
• DF control board (DFCB)
<When DF-701 is installed>
• Document feed motor (M2) 
• After separate sensor (PS2) 
• Document length sensor/1 (PS8) 
• Document length sensor/2 (PS9) 
• DF control board (DFCB)

 (2)ProcedureWhen DF-624 is installed

StepActionControl signalLocation of electrical component
1Initial check items
2PS2 I/O check, sensor checkDFCB J14-8 (ON)DF-624 6-G
3PS6 I/O check, sensor checkDFCB J12-6 (ON)DF-624 4-G
4PS7 I/O check, sensor checkDFCB J12-5 (ON)DF-624 4-G
5M2 operation checkDFCB J5-1 to 4DF-624 2-B
6DFCB F3 conduction check
7Replace DFCB (Part# A3CFPP5Q00)

When DF-701 is installed

StepActionControl signalLocation of electrical component
1Initial check items
2PS2 I/O check, sensor checkDFCB J14-8 (ON)DF-701 6-G
3PS8 I/O check, sensor checkDFCB J12-6 (ON)DF-701 3 to 4-G
4PS9 I/O check, sensor checkDFCB J12-5 (ON)DF-701 3-G
5M2 operation checkDFCB J5-1 to 4DF-701 1 to 2-B
6DFCB F3 conduction check
7Replace DFCB (Part# A3CEPP4900)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.9.2 (Link to the Field Service Manual)

Table of Contents