66-14 (bizhub C360i/C300i/C250i)

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Contents

JAM typeMisfeed at DF paper exit section
JAM code66-14
JAM detection timing<When DF-632 is installed> 
The document exit sensor (PS5) is not turned OFF (unblocked) even after the lapse of a given period of time after the document reading sensor (PS4) has turned OFF.
<When DF-714 is installed>
The document exit sensor (PS5) is not turned OFF (unblocked) even after the lapse of a given period of time after the document reading sensor (PS6) has turned OFF.
Paper jam of a sheet of paper left at the DF paper exit section results, if the document exit sensor (PS5) is turned ON (blocked) when the main power switch is turned ON, a DF left cover is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing location• Left cover 
• Opening and closing guide
Relevant parts<When DF-632 is installed> 
• Document reading motor (M1) 
• Document reading sensor (PS4) 
• Document exit sensor (PS5) 
• DF control board (DFCB)
<When DF-714 is installed>
• Document reading motor (M1) 
• Document exit sensor (PS5) 
• Document reading sensor (PS6) 
• DF control board (DFCB)

Procedure

When DF-632 is installed

StepActionControl signalLocation of electrical component
1Initial check items
2PS4 I/O check, sensor checkDFCB J10-3 (ON)DF-632 2-G
3PS5 I/O check, sensor checkDFCB J15-6 (ON)DF-632 3-G
4M1 load checkCheck code: 60Multi code 34, 35, 36, 37, 38, 39DFCB J7-1 to 4DF-632 2-B
5Replace DFCB. (DF-632 Part# AAYHPP0200)

When DF-714 is installed

StepActionControl signalLocation of electrical component
1Initial check items
2PS6 I/O check, sensor checkDFCB J10-3 (ON)DF-714 2-G
3PS5 I/O check, sensor checkDFCB J15-6 (ON)DF-714 3-G
4M1 load checkCheck code: 60Multi code: 34, 35, 37, 40DFCB J7-1 to 4DF-714 1-B
5Replace DFCB. (DF-714 Part# AAMNPP4901)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.1.8.4 (Link to the Field Service Manual)