72-16 (bizhub C360i/C300i/C250i)

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Contents

JAM typeMisfeed at FS transport section
JAM code
72-16
JAM detection timing<When FS-533 is installed>
The paper feed sensor (PS101) is not turned ON even after the lapse of a given period of time after the leading edge of the paper has turned OFF (unblocked) the main body’s paper exit sensor (PS3).
<When FS-533+PK-519 is installed>
The paper feed sensor (PS101) is not turned ON even after the lapse of a given period of time after the leading edge of the paper has turned ON the paper feed sensor (PS201).
<When FS-536 or FS-536SD is installed>
The FNS entrance sensor (PS4) is not turned ON even after the lapse of a given period of time after the leading edge of the paper has turned ON the RU entrance sensor (PS2).
Misfeed processing location• Finisher paper feed section (When FS-533 is installed)
• Horizontal transport cover (When FS-536 or FS-536SD is installed)
Relevant parts <When FS-533 or FS-533+PK-519 is installed>
• Paper conveyance motor (M101)
• Paper exit sensor (PS3)
• Paper feed sensor (PS101)
• Paper feed sensor (PS201)
• FS control board (FSCB)
• Base board (BASEB)
<When FS-536 or FS-536SD is installed>
• RU entrance sensor (PS2)
• FNS entrance sensor (PS4)
• FS control board (FSCB)

Procedure

When FS-533 or FS-533+PK-519 is installed

StepActionControl signalLocation of electrical component
1Initial check items
2PS3 I/O check, sensor checkBASEB CN22E-3 (ON)11-C
3PS101 I/O check, sensor checkFSCB CN111FS-533 7-D to E
4PS201 I/O check, sensor checkPKCB CN204FS-533 (PK-519) 5-C
5M101 operation checkFSCB CN101FS-533 6-J
6FSCB CP101 conduction check
7Replace FSCB. (FS-533 Part# A2YUPPH901(Model No. A2YU-WY1) or A2YUPPXN00 (Model No. A2YU-WY2))
8Replace BASEB. (Part# AA2JH02005)

When FS-536 or FS-536SD is installed

StepActionControl signalLocation of electrical component
1Initial check items
2PS2 I/O check, sensor checkFSCB J6-7 (ON)FS-536/FS-536SD 12-K
3PS4 I/O check, sensor checkFSCB J4<B>-9 (ON)FS-536/FS-536SD 15-C
4Replace FSCB. (FS-536(SD) Part# A87GPP0V00)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.1.9.3 (Link to the Field Service Manual)