72-17 (bizhub C360i/C300i/C250i)

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Contents

JAM typeMisfeed at FS transport section
JAM code
72-17
JAM detection timing<When FS-533 is installed>
The paper feed sensor (PS101) is not turn OFF even after the lapse of a given period of time after the leading edge of the paper has turned ON PS101.
<When FS-536 or FS-536SD is installed> The FNS entrance sensor (PS4) is not turned OFF even after the lapse of a given period of time after the leading edge of the paper has turned ON PS4.
Misfeed processing locationFinisher paper feed section (When FS-533 is installed)Front door (When FS-536 or FS-536SD is installed)
Relevant parts
<When FS-533 is installed>
Paper conveyance motor (M101)Paper feed sensor (PS101)FS control board (FSCB)
<When FS-536 or FS-536SD is installed>
FNS entrance sensor (PS4)FS control board (FSCB)

Procedure

When FS-533 is installed

StepActionControl signalLocation of electrical component
1Initial check items
2PS101 I/O check, sensor checkFSCB CN111FS-533 7-D to E
3M101 operation checkFSCB CN101FS-533 6-J
4FSCB CP101 conduction check
5Replace FSCB. (FS-533 Part# A2YUPPH901(Model No. A2YU-WY1) or A2YUPPXN00 (Model No. A2YU-WY2))

When FS-536 or FS-536SD is installed

StepActionControl signalLocation of electrical component
1Initial check items
2PS4 I/O check, sensor checkFSCB J4<B>-9 (ON)FS-536/FS-536SD 15-C
3Replace FSCB. (FS-536(SD) Part# A87GPP0V00)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.1.9.4 (Link to the Field Service Manual)