72-19 (bizhub C360i/C300i/C250i)

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Contents

JAM typeMisfeed at FS transport section
JAM code72-19
JAM detection timing<When FS-536 or FS-536SD is installed>
The main tray exit sensor (PS16) is not turned OFF even after the lapse of a given period of time after the leading edge of the paper has turned ON PS16.
Misfeed processing locationFront door
Relevant parts• Main tray exit sensor (PS16)
• FS control board (FSCB)

Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS16 I/O check, sensor checkFSCB J9<B>-4 (ON)FS-536/FS-536SD 16-C
3Replace FSCB. (FS-536(SD) (Part# A87GPP0V00)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.1.9.6 (Link to the Field Service Manual)