72-26 (bizhub C364e/C284e/C224e)

You are here:

Contents

JAM typeSD paper exit section
JAM code72-26
Detection timing<When FS-534+SD-511 is installed>
The fold exit sensor (PS12) is not turned OFF even after the set period of time has elapsed after it is turned ON by the paper.
Misfeed processing location-Front door
-Stacker unit
Relevant parts-Fold exit sensor (PS12)
-SD drive board (SDDB)
-FS control board (FSCB)

 (2)Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS12 I/O check, sensor checkSDDB J9-2 (ON)SD-511 5-G
3Replace SDDB (Part# A3ERPP6J03)
4Replace FSCB (Part# A3EPPPBE01)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.10.11 (Link to the Field Service Manual)