72-86 (bizhub C364e/C284e/C224e)

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Contents

JAM typeSD transport section
JAM code72-86
Detection timing<When FS-534+SD-511 is installed>
-The SD entrance sensor (PS1) is not unblocked even after the set period of time has elapsed after it blocked.
-When paper discharge control motor abnormality occurs during paper trailing edge control movement.
Misfeed processing locationFront door
Relevant parts-SD entrance sensor (PS1)
-Paper discharge control motor (M2)
-SD drive board (SDDB)
-FS control board (FSCB)

 (2)Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS1 I/O check, sensor checkSDDB J4-8 (ON)SD-511 4-B
3M2 operation checkSDDB J5-4 to 7SD-511 3-B
4Replace SDDB (Part# A3ERPP6J03)
5Replace FSCB (Part# A3EPPPBE01)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.10.16 (Link to the Field Service Manual)